Retail & eCommerce

Power conversational commerce

Shift your marketing and customer engagement to messaging. Get all your channels in one place to increase sales performance and streamline customer service.

Lets Grow Online

20% more sales

conversions with WhatsApp & Co. integrated into your marketing.

2x faster

customer support when chat apps and bots are implemented.

98% open rate

messaging means this is the right tool for notifications and conversations.

Even when a business online only , then still benefit from personal touch , by providing mobile platforms , that are coversional , the customer can make a connection and develop brand loyality. we also help capture the voice of the customers with surveysand analytics , so e-tailors can serve ethem better

From discovery to retention


Win back cart abandoners
Guide your customers to checkout with personalized offers and reminders.

Send confirmation orders, payment reminders, delivery information, and a lot more.

Boost your Facebook and Instagram ads with the click-to-WhatsApp feature for a personalized sales approach.

Customer service
Support your customers whenever they face issues or have a question. Deflect incoming voice calls to messaging to increase efficiency in your contact center.

Flexible solutions to fit your needs


Omnichannel Platforms
Manage your clients’ inquiries on WhatsApp, Viber, Facebook Messenger and SMS via intuitive platforms that do not need deep technical integration.

Learn more about Conversations Inbox
Learn more about Engagement Platform

Conversations API
Use the platform-agnostic Conversations API to integrate into your contact center, customer support and/or CRM systems.

Learn more about Conversations API

Connect your systems
Accelerate implementation with our pre-built integrations for Shopify, Salesforce, Hubspot, Microsoft Dynamics and more.

Learn more about Integrations

Answer common questions quicker by either creating your own low-code chatbot, or by integrating your existing chatbot with our Conversations API.

Made for Retail & eCommerce

Get inspired on how messaging solutions can help your business across the customer journey.

Product Discovery

Make your brand known and increase sales.

  • Click-to-WhatsApp ads
  • Marketing outreach
  • Guided shopping
  • Product availability requests
  • Engagement with customers who’ve abandoned their shopping cart

Purchase & Delivery

Guide customers to checkout and fulfillment.

  • Payment links
  • Order confirmations
  • Billing notifications
  • Delivery updates and scheduling

Customer Retention

Support your customers and increase loyalty.

  • Returns and refund requests
  • Feedback and loyalty programs
  • Upselling
  • Customer support

Start your 30-day free trial

Get started with your 30-day free trial for WhatsApp Business with Conversations Inbox.

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