Dataslices WhatsApp Business solution allow consumers to interact with businesses through WhatsApp messaging to ask questions, customer support, make purchases and get help etc
Customer care messages are responses to customer-initiated conversations on WhatsApp. They enable you to:
Notifications are business initiated, templated messages that can be sent any time. They enable you to:
You can transfer your customer at any time from customer support call to live WhatsApp chat.
Dataslices WhatsApp Business solution allow consumers to interact with businesses through WhatsApp messaging to ask questions, customer support, make purchases and get help etc. Business can also reach out to the customers to send alerts, important notifications, order confirmation, updates etc. Our integrated solution with WhatsApp gives brands reach to 1.3 billion consumers who use the popular messaging app around the world.
With the AI capabilities of Dataslices platform, you can ensure that WhatsApp conversations along with all other messaging conversations (FB messenger, Google, Line, SMS, Website & App), deliver the best possible outcomes for your customers and your brand.
Make Human Agent and Bot Agent working together for better customer experience.
Rich branding and secure engagements with WhatsApp.
Start messaging conversations directly from the website & App.
Make interacting with you as easy as talking to friends or family.
With Chat bot template builder Create an automation from a basic or advanced use case template and customize it to suit your needs.
Write once, run many automates, conversations & integrations for WhatsApp can be used for other messaging apps.
Conversation manager able you to manage your agent and manger dashboard.
Smart routing allow you to route the chat to specific department or the first available agent.
Business can register there customer care number (mobile/landline) with WhatsApp Business. The process will take 3 to 4 weeks. After registration business name will come with green verified tick.