Deliver elevated CX with messaging

Modernize delivery and fulfillment experiences with flexible communication tools based on chat apps.

Lets Grow Online

When you’re in the delivery business, it’s critical to be in the reliability business as well. We’ve built mobile platforms that allow customers to locate their packages, track delivery drivers and receive shipping status and delivery update messages instantaneously.

Delivery management


From notifications to delivery management
Alert your customers when a package is due for arrival on their preferred messaging platform. Let your customers reschedule delivery times on-the-go.

Recipient-at-home confirmation
Automatically confirm when recipients are at home to receive packages to avoid failed deliveries.

Improving the last mile
Enable customers to choose delivery times or pick-up locations to improve last-mile deliveries.

Automated delivery information with bots
Increase transparency to end customers by answering questions about where orders are or when they will arrive.

Customer service
Proactively address issues via chat apps and reduce incoming calls to your contact center.

20% decrease

in inquiries to your contact center when using messaging.

80% of logistics inquiries

come from 20% of the dataset, the perfect place to automate repetitive answers.

97% read rate

for messaging means this is the right channel for notifications and conversations.

Customer fulfillment with digital tools


Omnichannel Platforms
Manage your clients’ inquiries on WhatsApp, Viber, Facebook Messenger and SMS via intuitive platforms that do not need deep technical integration.

Learn more about Conversations Inbox
Learn more about Engagement Platform

Conversations API
Use the platform-agnostic Conversations API to integrate into your contact center, customer support and/or CRM systems.

Learn more about Conversations API

Connect your systems
Accelerate implementation with our pre-built integrations for Shopify, Salesforce, Hubspot, Microsoft Dynamics and more.

Learn more about Integrations

Answer common questions quicker by either creating your own low-code chatbot, or by integrating your existing chatbot with our Conversations API.

You’ve come to the right place

Get inspired about how messaging solutions help Logistics across the customer journey.

Flexible Tools

Use the Conversations API or Conversations Inbox – it’s up to you.

Top Customer Support

You get all the help you need during and after onboarding – 24/7/365.

High Security Standards

We take security and privacy seriously and are GDPR compliant.

Start your 30-day free trial

Get started with your 30-day free trial for WhatsApp Business with Conversations Inbox.

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