When you’re in the delivery business, it’s critical to be in the reliability business as well. We’ve built mobile platforms that allow customers to locate their packages, track delivery drivers and receive shipping status and delivery update messages instantaneously.
Delivery management
From notifications to delivery management
Alert your customers when a package is due for arrival on their preferred messaging platform. Let your customers reschedule delivery times on-the-go.
Recipient-at-home confirmation
Automatically confirm when recipients are at home to receive packages to avoid failed deliveries.
Improving the last mile
Enable customers to choose delivery times or pick-up locations to improve last-mile deliveries.
Automated delivery information with bots
Increase transparency to end customers by answering questions about where orders are or when they will arrive.
Customer service
Proactively address issues via chat apps and reduce incoming calls to your contact center.
