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Customer care
Customer care messages are responses to customer-initiated conversations on WhatsApp.
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Notification
Notifications are business initiated, templated messages that can be sent any time.
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IVR
You can transfer your customer at any time from customer support call to live WhatsApp chat.
Why the Dataslices WhatsApp Business Solution
WhatsApp gives brands reach to 1.3 billion consumers
Dataslices WhatsApp Business solution allow consumers to interact with businesses through WhatsApp messaging to ask questions, customer support, make purchases and get help etc. Business can also reach out to the customers to send alerts, important notifications, order confirmation, updates etc. Our integrated solution with WhatsApp gives brands reach to 1.3 billion consumers who use the popular messaging app around the world.
With the AI capabilities of Dataslices platform, you can ensure that WhatsApp conversations along with all other messaging conversations (FB messenger, Google, Line, SMS, Website & App), deliver the best possible outcomes for your customers and your brand.